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User experience UX: The key to winning the battle for online engagement

Posted by Admin on 1st May 2023

Put your user experience first

As more businesses move online, having a well-designed website is essential. It should not only look good but also provide a great user experience (UX). The quality of your website’s UX significantly impacts its overall performance. It affects search engine rankings and conversion rates. In this post, we’ll explore how UX influences website performance. We’ll also share tips on how to improve it.

Shows multiple phone screens that are displaying the Milton Keynes basketball website developed by Visual Identity.

The importance of user experience UX

User experience (UX) refers to the overall experience a user has when interacting with a website or application. It encompasses everything from the ease of navigation to the clarity of the content. It also includes the speed of the site and the overall design. Good UX is intuitive, easy to use, and provides a seamless experience for the user.

Why UX is important?

There are several reasons why UX is important for website performance. Here are a few of the most significant:

Improved Search Engine Rankings: Search engines like Google prioritise websites that provide a good user experience. A website with good UX is more likely to rank higher in search engine results pages (SERPs). In contrast, a site with poor UX may struggle to achieve high rankings.

Increased Conversion Rates: The easier it is for users to navigate your site, the better their experience. They should quickly find the information they need. A seamless process helps them complete desired actions, such as making a purchase or filling out a contact form. This increases the likelihood of conversion. A website with good UX can help increase your conversion rates.

Better Customer Engagement: A website with a great user experience keeps users engaged. It encourages them to spend more time on the site. They are more likely to explore its content and interact with the brand. This can lead to improved customer satisfaction and loyalty.

Get the most out of your UX: Visual Identity can help clients improve their website’s user experience. We focus on the five key factors mentioned to enhance usability and engagement.

Simple Navigation: Visual Identity‘s team of experts helps clients create websites with clear, concise labels for menu items. We organise content effectively to simplify navigation for users.

Optimise Page Speed: Visual Identity can help clients optimise their website’s page speed. We achieve this by optimising images and minimising HTTP requests. We also use a content delivery network (CDN) to speed up site loading.

Use Clear, Concise Language: Our content specialists help clients use clear and simple language. We avoid technical jargon to ensure accessibility. The content remains concise and to the point. Our team also utilises headings and bullet points to break up long blocks of text, improving the site’s readability.

Ensure Accessibility: Visual Identity ensures that websites are accessible to all users. We provide alt-text for images and use high-contrast colours. We also ensure that keyboard navigation is possible.

Test and Iterate: Our team tests all websites to identify areas for improvement. We use analytics to track user behaviour. This allows us to make data-driven decisions to enhance the website’s user experience. We can help clients iterate and continuously improve their website’s UX to provide the best possible experience for their users.

Websites that engage your audience

By working with Visual Identity, you can enhance your website’s navigation, speed, accessibility, and language. This results in a site that engages and converts your audience. Our expertise in testing and analytics allows us to identify areas for improvement. We make data-driven decisions to optimise your site’s user experience. With a focus on user-centric design, we ensure your website meets the highest standards. Our deep understanding of digital marketing best practices helps your site stand out. We create websites that not only attract attention but also drive success for your business.

Get in touch today. We‘d love to work with you!